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IT and Systems Training

The award winning IT Training team at the Central Midlands CSU are pleased to offer you a wide range of training courses to suit your needs; from basic IT skills training through to advanced Microsoft applications, clinical systems and soft skills training. The team has a wealth of experience across all sections of the NHS and within a commercial environment; deploying large scale clinical systems, national corporate systems, basic and key skills support and Microsoft Office products training. 

The IT Training team are accredited to offer Microsoft Office Specialist Exams and for the past two years have received a centre of excellence award in recognition of the work undertaken.

We are able to provide a full training service including:-

  • Production of organisational, departmental or project level training strategy
  • Full training planning for large system deployments
  • Organisation, departmental or project level training needs analysis
  • Fully centralised booking and training administration service.
  • End User Training Environment configuration and management
  • Bespoke training sessions
  • Fully contextualised training ensuring that learners are able to use the system in a practical way and taking account of business process
  • Coaching and mentoring
  • Floor walking and post course support
  • Product experts and systems support
  • Bespoke E-learning design and development
  • Microsoft Office Specialist Examinations
  • Full training evaluation and feedback

We offer a fully blended approach to learning using the following approaches:-

  • Classroom based training
  • One to one or group sessions
  • On-site classroom training using our remote training solution
  • Remote, webinar style training sessions
  • E-Learning

The team have recently provided training in the following areas:-


  • iPM (NCRS)
  • SystmOne
  • EMIS Web
  • Oasis
  • DocMan
  • Choose and Book
  • Child Health
  • Map Of Medicine
  • Summary Care Record


  • ISFE (SBS)
  • Big Hand – Digital Dictation
  • Office 365
  • SharePoint
  • Central Midlands CSU MiCS
  • IPT (Internet telephony)
  • Electronic Staff Record (ESR)
  • Basic IT Skills
  • IROS (Integrated Requisitioning & Ordering System)
  • Full Microsoft Office – including Publisher, Visio and Project
  • Office 2003 – 2007/2010 conversion

So often good quality training is seen as a barrier and an optional extra rather than a business critical, essential activity. We aim to work in harmony with you to provide a competitively priced, seamless training service, enabling your staff to perform their roles quickly, efficiently and to a high standard. Investing in staff through good quality training will not only boost morale and contribute to staff retention but will also improve the performance of the organisation as a whole.

Successful companies train successful people

Download our Training Brochure and Course Dates for Microsoft Training

Please email This email address is being protected from spambots. You need JavaScript enabled to view it.  for more information

Want to know more about IT services?

For more information about IT Services please contact:

Tel: 0121 465 7956

NB: If you are an existing customer and require support, please contact our support desk on 0121 411 0411.

Contact us

Central Midlands Commissioning Support Unit
Kingston House
438-450 High Street
West Bromwich
West Midlands
B70 9LD
Tel: 0121 612 1500

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